Reviews

We love your feedback and have added it here.  Send us an email with pictures and thoughts on your project.  Or write a brief review for us on Houzz or Google.  If you can’t give a 5-star review, then let us know how we can better serve you to earn your 5-star review.

I highly recommend American Porch for railing project.  My house was built in 1915 and I wanted to match the railing I have on the existing porches while building a second level deck for a nice view of the Lafayette River. 

 American Porch was helpful in planning and executing my project.  There was a small problem with my large order missing one piece and they sent replacement piece immediately.  The quality of the products and level of service was second to none.

Square Cedar Balusters for N.G. of Norfolk, VA
October 15, 2021;

My husband and I gave the porch railing system to our daughter and husband for Christmas last year. It finally warmed up enough and stopped raining in May to let us put this together. I will tell you I’m a 72 year old do it yourself woman and free labor. I researched putting the system together-the hardest part was scribing for the round pillars!  It took us about 3 days. Any flaws and gaps were fixed with caulk and fillers. The painters just left and the railing is beautiful!!! I love the American Porch product. It was easy to order all I needed . It far outweighs what you get from local big box stores. Having beautiful styles and sizes to choose from was wonderful. This is probably the last of my Big Projects and I am very proud of this job. Every time I walk up this porch I Smile! Thank you American Porch!

Revival Porch Spindles and Railing for J.N. of Louisville, KY
September 20, 2021;

Tremendous work building balusters to match 100 year old ones on my porch, and great customer service to boot. Professional and easy to deal with, shipped them a baluster and they matched it exactly.

100 Year Old Baluster Replacement of PA
September 15, 2021;

I purchased two newel posts, post caps and proprietary installation hardware from American Porch. I couldn’t be happier with the entire process and with the finished product. Their website is very user friendly, and their in person service is excellent as well. The quality of all of the components (carefully packaged and delivered) exceeded expectations.

Newel Posts and Caps for M.A. of San Francisco, CA
September 7, 2021;

We just wanted to follow up and see how your project is going.
“Slower than I would like but it is in progress” 

Did the materials show up in good condition and meet your expectations?
“Yes.  No problems with shipping….Products were well packed and arrived undamaged.  Balusters looked perfect.  The smoothness of the finish was great….Little to no prep work for the painters.”
We would love to hear any feedback and see pictures of your project.
“I’ll be happy to send before and after photos once project is done.  Balusters are having finish applied then will be installed.”
Please let us know if there is anything else we can do to help.
“Would definitely recommend your company for future projects.”

5″ Mahogany Porch Spindles for C.U. of Atlanta, GA
August 24, 2021;

The customer service was very good. We have strict historical standards in our city. American Porch offers a baluster that was pretty close in style to the historical ones we needed to replace, and we were able get approval to use them through the city historical review. American Porch helped us calculate what we needed for our project. The product arrived in good condition and is very nice quality. We got the primed version of the balusters and rails, but they still required 2-3 coats of good paint to get good coverage. I would recommend American Porch for your historical porch products.

Historical Balusters for C.M. of Sacramento, CA
August 20, 2021;

Thanks for your follow-up. This was my first experience with American Porch products. I was very impressed with every aspect of the process. Helpful staff, product literature, order placement, scheduling and delivery proceeded flawlessly, despite the Covid-associated, supply chain disruptions. As the tenured, proprietor of a building supply company, I place great value on a merchant’s investment in customer satisfaction. American Porch, LLC is an outstanding company. As the result of supply chain delays, the project is expected to achieve completion by October 15, 2021.

Fluted Columns for B.D. of Dorchester Center, MA
August 19, 2021;

Thanks for the follow-up. With a day job and two kids it took me a while to finish, but I finally got it assembled and mounted a few weeks ago! I still have some finish work to complete on the remainder of the porch, but the railing looks wonderful. Everything was packaged carefully and the instructions were immensely helpful since I’m not a professional. See attached picture for a sense of what the end product looks like, though the image is a work in progress and still has some masking tape on it from painting. Thanks for checking in!”
cedar porch railing

Cedar Porch Railing for E.J. of Philadelphia, PA
August 18, 2021;

Yes, we discovered your business and products by searching the net.  We were restoring a huge house built in 1850.  The porch needed quality materials which we could not find locally.  We talked with your people on the phone.  We really like the fact that you are a family business.  Your prices are great and the workmanship on the items ordered is outstanding.
We just sold our house to move to a retirement community.  We gave your brochure to the new owners.  Our contractor was also very complimentary about your work, pricing and prompt shipping.
We wish you the best.  And we would be pleased to respond to any email inquiries if potential customers would like more info.

1850’s Porch for P.M. of Lexington, VA
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